Arvato CRM Solutions named as retail leader by NelsonHall
Business Process Transformation through RPA & AI
The report highlights Arvato’s capabilities deploying RPA and AI technology at scale for customers, as well as commending the company’s work using RPA in revenues and benefits processes for UK local government.
The company’s experience developing and using automation and cognitive technologies to support clients’ collection services was also recognized.
The report, named the NelsonHall NEAT vendor evaluation for Business Process Transformation through RPA & AI technology, analyzes the performance of companies offering RPA and AI business process services. It evaluates vendors on their ability to deliver immediate benefit to clients and their capabilities when adapting to meet their future requirements.