Quick and easy identification by video – anytime, anywhere
Opening a bank account quickly from your breakfast table without visiting the branch? Previously, anyone who wanted to open a bank account had to visit a bank, in order to identify themselves in person. But, with the innovative VideoIdent process from Arvato, customers can now conveniently prove their identity online – from home or on the move – quite simply by video transmission. With the help of a PC, tablet or smartphone and a webcam, opening an account is possible from any location – be it directly from home, while traveling or from the office.
- Integration into your website
The whole process is integrated directly into your website and appears under your company brand
- Professional customer advisors
Specially trained customer advisors ensure professional conduct in the video interaction with your customers
- Flexible application into other industries
Enables customers to carry out proof of identity and document control simply online
- An integrated application process
The online application process and video identification takes place in one go, without any media disruption, with customer data taken directly from the application.
- Plugin-free video interaction
No software needs to be downloaded by the consumer and there are no additional registration needs
Flexibility for your customers through video identification anytime, anywhere, through all current devices with internet access
Confidential, personal interaction ensures a unique customer experience with positive impact for your company